To collect and store this Navigational Information, we utilize various methods and technologies:
1. Cookies: These are small files stored on your device to identify your browser or store information. Our site may utilize different types of cookies, including HTTP cookies, HTML5 cookies, and Flash cookies, to enhance your user experience by remembering preferences and settings. You can typically manage cookies through your browser settings.
2. Web Beacons: Also known as tracking pixels or clear GIFs, web beacons are tiny tags embedded on web pages or in emails. They help track user behavior, count visitors, monitor navigation patterns, and measure the effectiveness of campaigns like email opens or link clicks.
3. Embedded Scripts: These are snippets of code embedded within web pages to collect data on user interactions, such as clicks on links or buttons. Unlike cookies, embedded scripts are temporary and active only during your session. They are designed not to collect Personal Information and are deactivated or deleted after use.
4. ETags (Entity Tags): ETags are part of the HTTP protocol used for web caching. They assign a unique identifier to a specific version of a resource at a URL. ETags serve as a form of Device Identifier and help improve website performance by enabling browsers to cache resources more efficiently.
5. Google and Other Third-Party Analytics: Tools like "Google Analytics" collect comprehensive data on website usage, including visit frequency, pages viewed, and prior site visits. This helps us understand user behavior and preferences to improve our services. Importantly, Google Analytics only collects anonymized IP addresses, without personal names or identifying information.
6. Do Not Track: Some web browsers allow users to send "do-not-track" signals, indicating their preference not to be tracked. While there is no industry standard governing the response to these signals, we remain open to reconsidering our approach in alignment with evolving industry standards and user expectations.
COLLECTION OF ANONYMIZED AND AGGREGATED INFORMATION:
When you interact with our Services, we gather anonymized and aggregated data. This type of data is stripped of identifying details and combined to provide overall insights into user behavior and preferences. We use this data for various purposes, such as measuring interest in different parts of our Services and understanding how users engage with different features. It's important to note that anonymized or aggregated information does not reveal the identity of individual users, ensuring their privacy is protected.
PURPOSES FOR UTILIZING PERSONAL INFORMATION:
The utilization of your Personal Information depends on your relationship with us. Generally, we utilize your Personal Information to:
This section emphasizes that we only use Personal Information for purposes specified in the Privacy Policy or with your consent, ensuring transparency and respect for your privacy preferences.It's important to note that we do not share or sell your personal information for marketing or any other purpose.
DATA SECURITY
Ensuring the security of your Personal Information is a top priority for us. We implement industry-standard measures to protect against unauthorized access, disclosure, alteration, and destruction of your data. However, it's important to acknowledge that no method of transmission or storage is entirely foolproof. Therefore, we encourage you to take necessary precautions to safeguard your information and promptly notify us of any security concerns.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
The processing of Personal Information is essential to meet contractual obligations, adhere to legal requirements, or serve legitimate interests in delivering services. Legitimate interests include ensuring a secure environment, analyzing, enhancing, and customizing products and services. This section provides transparency about the legal grounds on which we process your Personal Information, ensuring compliance with applicable laws and regulations.
YOUR CHOICES
This section emphasizes that as a user of KeeperEdu's services, you have the right to manage the Personal Information you provide. You can choose to control the data you share, update your preferences, or request the deletion of your information. KeeperEdu is committed to accommodating these choices while ensuring compliance with legal and contractual obligations. To exercise your rights, you're encouraged to contact KeeperEdu through the specified contact channels provided in the "Contact Us" section.
SHARING OF PERSONAL INFORMATION
Within KeeperEdu: Personal Information may be shared internally within KeeperEdu and its associate entities based on factors such as the user's location and the services they use. This internal sharing ensures seamless operation and coordination within the organization.
Our community: KeeperEdu provides online and offline Services where users can engage with each other, share information, and participate in various activities. Users should be aware that any information they share in these community spaces may be visible to others.
Disclosure as required: KeeperEdu may disclose Personal Information when legally required to do so, to fulfill legal obligations, cooperate with government entities, enforce educational regulations, prevent fraud, or protect the organization's rights and interests. Such disclosures are made in accordance with applicable laws and regulations or to safeguard legitimate interests.
Social media: KeeperEdu actively engages with users on social media platforms like X (former Twitter) and Meta (former Facebook), sharing information and updates. Users are encouraged to familiarize themselves with the policies of these platforms. It's important to note that social media platforms are public forums, meaning that content shared by users may be visible to anyone and may even appear in search engine results.
Comment moderation: While KeeperEdu doesn't edit comments, it reserves the right to remove any comments on its social media pages that are deemed irrelevant, promote commercial products or services, contain inappropriate language, constitute personal attacks or hate speech, advocate illegal activities, or violate copyright laws. This ensures responsible engagement and maintains a conducive online environment.
RIGHTS REGARDING YOUR INFORMATION
Requests concerning your Personal Information will be managed in accordance with local laws and regulations governing data protection and privacy. To safeguard your privacy and ensure the accuracy and security of your data, KeeperEdu will employ robust measures to verify your identity before granting access to or making any changes to your Personal Information.
COMMUNICATIONS
How do users consent to receive messages?
Users opt-in by visiting https://keeperedu.com and providing their details. They select a checkbox to agree to receive messages and notifications from KeeperEdu at the provided phone number, allowing us to add the phone number for communication purposes.
By providing your Personal Information, you explicitly opt-in to receive emails and notifications from KeeperEdu.
Opting-Out of Communications:
We provide an option to unsubscribe from our communications. Please note that certain transaction-related emails regarding products or services you've requested will continue even after unsubscribing. Certain communications related to the operation and administration of the Services cannot be opted out of, such as updates to our Terms of Use or this Policy. If you no longer wish to be contacted by us, you must terminate your relationship with KeeperEdu and cease using our Services. To opt-out of KeeperEdu communications, simply "unsubscribe" from emails. We may send SMS text messages related to our Services or transactions. You can opt-out of these messages sent by KeeperEdu at any time by responding with STOP.
PROCESSING LOCATION
KeeperEdu, with its headquarters in the United States, may process your Personal Information in a country that may have differing privacy protections from your own. Despite potential variations in privacy regulations, we are committed to complying with applicable laws and regulations regarding the protection of Personal Information. To safeguard transferred Personal Information, we implement appropriate measures in accordance with industry standards and legal requirements.
DATA RETENTION
KeeperEdu maintains your Personal Information for the duration of your engagement with us and even after the termination of our relationship, as dictated by our records retention program. The duration of retention is determined based on various factors, including the development of our services, legal obligations, efficient record management, and the need to address any potential legal claims that may arise. We review our data retention practices regularly to ensure alignment with legal requirements and industry best practices.
It's important to note that we do not share or sell your personal information for marketing or any other related purpose.
DATA SECURITY
Ensuring the security and integrity of the Personal Information entrusted to us is of utmost importance to KeeperEdu. We employ reasonable and appropriate technical, physical, and administrative measures to protect against unauthorized access, processing, loss, destruction, or alteration of your data. These measures are designed to align with industry standards and legal obligations. Additionally, we continuously monitor and update our security protocols to adapt to evolving threats and maintain the confidentiality, integrity, and availability of your Personal Information.
At KeeperEdu, we provide a range of products designed to empower educators, administrators, and families in supporting students and institutes. From the initial stages of product development, we embed privacy considerations into our designs, ensuring that our final products reflect this commitment. We make privacy the default setting, maintain strong end-to-end security, and uphold user privacy across all our offerings. This privacy-focused approach is also integral to our services and business practices.
At KeeperEdu, all user data is owned and controlled by our clients, which include schools, or higher education institutions. Our clients are responsible for obtaining voluntary and informed consent from data subjects to collect and process personal data unless exempted by applicable law. KeeperEdu will only process data to provide access to our products and professional services as contracted by our clients. We will process data according to their instructions and the terms outlined in our Terms and Privacy Policy.
AGE RESTRICTIONS
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect Personal Information from them. If we become aware that Personal Information has been inadvertently collected from someone under the age of 16 without appropriate parental consent, we will take steps to promptly delete such information from our records. In cases where parental consent is required by law for the collection of Personal Information from children, we will seek verifiable parental consent before collecting any Personal Information from individuals under the age of 16.
YOUR RIGHTS
Here is a overview of the rights you have regarding your Personal Data:
Access and Verification: You retain the right to access and verify the accuracy of your Personal Data. You can manage your communication preferences and request deletion or a copy of your personal data by logging into the Site. Simply navigate to the 'Settings' section in the top-right dropdown menu and select the appropriate option.
For further details on your rights or to exercise them, please reach out to us at support@keeperedu.com. If you are located in the EEA, United Kingdom, Switzerland, or any similar region with comparable protections, you are entitled to:
We strive to promptly respond to all requests, adhering to specified timeframes as required by applicable law. However, it's important to note that residual information may persist in our databases, access logs, and other records even after the deletion of your Personal Data, subject to certain exemptions such as legal obligations. When submitting a request, we may require additional information to confirm your identity.
Residents of U.S. States with relevant Privacy Laws can find further information in the U.S. State Privacy Laws Notice.
You have the option to choose not to share information with us and can exercise your right to opt out of certain data collection processes in accordance with our privacy policies and applicable regulations.
It's important to note that we do not share or sell your personal information for marketing or any other purpose.
ADDITIONAL INFORMATION
If you require further clarification or wish to delve deeper into the details of your rights, please do not hesitate to contact us at support@keeperedu.com. We are dedicated to ensuring transparency and providing comprehensive support in managing your Personal Data.
CHANGES TO OUR PRIVACY NOTICE
This Privacy Policy serves as a framework for how KeeperEdu manages and protects Personal Information. It is subject to periodic review and updates to ensure compliance with evolving laws, regulations, and industry standards. We reserve the right to modify this Policy at our discretion. Any material changes to the Policy will be communicated through our Services, email, or notifications. It's essential for users to regularly review this Policy to stay informed about how their Personal Information is handled. The updated Policy will include an updated "Effective Date" to signify the date of the most recent revisions.
CONTACT US
If you have any questions, concerns, or inquiries regarding our privacy practices or your Personal Data, please do not hesitate to reach out to us. We highly value your privacy and are dedicated to promptly addressing your queries.
For matters related to privacy, you can contact us at support@keeperedu.com. We kindly ask that you refrain from including sensitive information in email communications to mitigate potential security risks. Please call us at: +1 (646) 718-2622
We sincerely appreciate the trust you place in KeeperEdu, and we are committed to providing transparent and efficient communication regarding your privacy concerns.
