Data & Privacy

Account Deletion Policy

Last Updated: July, 2026

Our Commitment

At Keeper for Parent, protecting the privacy and security of parent, students, and schools is one of our highest priorities. We collect only the information necessary to provide secure school communication, dismissal management, and related services while safeguarding your data using industry-standard security practices.

Information We Collect

Depending on how you use Keeper for Parent, we may collect the following information:

Account Information

  • Parent or guardian name

  • Email address

  • Phone number

  • User ID

Student Information

  • Student name

  • School name

  • Class or grade (when provided by the school)

  • Dismissal plans

  • Attendance information (when available)

  • Awards, grades, schedules, and payment information (as these features become available)

Team Member Information

When you invite another authorized pickup person, we may collect:

  • Name

  • Email address

  • Phone number

  • Invitation status

Messages & School Communication

  • School announcements

  • Messages between parent and authorized school staff

  • Emergency notifications

  • Dismissal-related communication

Device & Technical Information

To help keep the app secure and reliable, we may collect:

  • Device type

  • Operating system

  • App version

  • Push notification token

  • Crash reports

  • Diagnostic information

How We Use Your Information

We use your information to:

  • Create and manage your Keeper account

  • Connect your account with your child's school

  • Manage dismissal plans and pickup requests

  • Process early leave requests

  • Send school announcements and emergency notifications

  • Notify parent of dismissal updates

  • Manage authorized team members

  • Improve app performance, reliability, and security

  • Provide customer support

  • Maintain the integrity of school communication

Information We Do Not Collect

Keeper for Parent does not collect:

  • Race or ethnicity

  • Political opinions

  • Religious beliefs

  • Sexual orientation

  • Health information

  • Banking information

  • Credit card details

  • Credit scores

  • Precise GPS location

Sharing of Information

Keeper does not sell, rent, or share personal information with advertisers or data brokers.

Information is shared only when necessary to provide school services, including with:

  • Your child's school

  • Authorized school staff

  • Parent-approved team members or guardians

We do not use personal information for advertising purposes.

Data Security

Keeper protects your information through industry-standard security measures, including:

  • Secure HTTPS/TLS encrypted connections

  • Encrypted data transmission

  • Secure authentication

  • Role-based access controls

  • Protected cloud infrastructure

  • Continuous monitoring and system security practices

Push Notifications

Keeper may send notifications regarding:

  • Dismissal updates

  • Pickup change requests

  • Early leave requests

  • Emergency alerts

  • School announcements

  • Team member invitations

  • School messages

Notification preferences can be managed through your device settings.

Account Management

Parent can:

  • Update profile information

  • Change their password

  • Manage authorized team members

  • Update dismissal plans

  • Delete their Keeper account through the app

Children's Privacy

Keeper for Parent is designed for parent and guardians.

Children do not create or manage Keeper accounts.

Student information is provided and managed by authorized schools and is used solely to support school communication and student dismissal management.

Third-Party Services

Keeper may use trusted third-party service providers to support core app functionality, including:

Service Purpose
Firebase Authentication Secure user authentication
Firebase Cloud Messaging Push notifications
Firebase Analytics App usage analytics
Firebase Crashlytics Crash reporting and diagnostics

These services help us maintain a secure, reliable, and high-quality experience.

Data Retention

Personal information is retained only for as long as necessary to provide school services, maintain account functionality, comply with applicable laws, or meet school record retention requirements.

When an account is deleted, personal information is removed or retained only where legally required or necessary to fulfill school obligations.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Update or correct inaccurate information

  • Request deletion of your account

  • Withdraw consent where applicable

  • Contact us regarding privacy concerns

Compliance

Keeper for Parent is designed with privacy and security best practices in mind to support schools and families in protecting educational information.

We continuously review our security and privacy practices to align with applicable privacy requirements and industry standards.

Contact Us

If you have questions about this Data & Privacy document or how your information is handled, please contact us.

KeeperEdu

Email: [email protected]

Website: https://keeperedu.com

Document Information

Document Name: Keeper for Parent – Data & Privacy

Version: 1.0

Last Updated: July 2026